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Shipping Policy

Effective Date: 4/10/2026
 

At Vital SKN, every detail of your experience is handled with care—from service to delivery. This Shipping Policy outlines how orders, products, and gift cards are processed and fulfilled.

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Order Processing

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All orders are processed within 1–3 business days unless otherwise stated.

  • Orders are not processed on weekends or holidays

  • You will receive a confirmation email once your order is placed

  • A second notification will be sent once your order is ready for shipment or pickup

  • Please ensure all shipping information is accurate at the time of purchase.

 

Shipping Methods & Delivery

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We offer standard shipping within the United States.

  • Estimated delivery times: 3–7 business days after processing

  • Delivery times may vary based on carrier and location

  • Vital SKN is not responsible for delays caused by shipping carriers

  • Once your order has shipped, you will receive tracking information via email.

 

Local Pickup (Miami, Florida)

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For our local clients, we offer complimentary pickup.

  • Pickup location: Miami, Florida (exact details provided after purchase)

  • You will be notified when your order is ready for pickup

  • Valid ID may be required at the time of pickup

Please note: Pickup is by appointment only to ensure a seamless and private experience.

 

Digital Gift Cards

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Digital gift cards are delivered via email and are processed within 24 hours.

  • No physical shipment is required

  • Please ensure the recipient’s email address is entered correctly

  • If you do not receive your gift card, please check your spam folder or contact us

 

Physical Gift Cards (if applicable)

If physical gift cards are offered:

  • Processed within 1–3 business days

  • Shipped via standard delivery or local pickup

  • Delivery times may vary based on location

Order Issues & Lost Packages​

If your order is lost, delayed, or arrives damaged:

  • Please contact us within 3 days of delivery

  • We will work with the shipping carrier to resolve the issue

Vital SKN is not responsible for:

  • Incorrect shipping addresses provided at checkout

  • Lost or stolen packages marked as delivered

 

Returns & Exchanges

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Please refer to our Refund Policy for full details.

Due to the nature of our products and services:

  • Most items are non-refundable

  • Exchanges may be considered for unused products in original condition

 

Contact

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For questions regarding your order, shipping, or pickup:

Vital SKN
📧 vitalSKNmiami@gmail.com
📍 Miami, Florida

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Every order from Vital SKN is prepared with intention, care, and attention to detail—ensuring a refined experience from purchase to delivery.

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